Privacy Policy
KnuckleArt Collection
Last updated: 23 February 2026
KnuckleArt Collection (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website:
🌐 www.knuckleartcollection.com
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
KnuckleArt Collection is a UK-based online art business specialising in made-to-order prints and canvas artwork.
If you have any questions about this policy or your personal data, you can contact us at:
📧 info@knuckleartcollection.com
2. What Personal Data We Collect
We may collect and process the following information:
Information You Provide Directly
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Full name
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Email address
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Billing address
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Shipping address
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Phone number (if provided)
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Order details
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Messages sent via contact forms
Payment Information
All payments are processed securely via third-party payment providers such as Wix Payments, Stripe or PayPal.
We do not store or have access to your full card details.
Automatically Collected Information
When you visit our website, we may automatically collect:
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IP address
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Browser type
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Device information
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Pages visited
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Time spent on the site
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Referral source
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Cookies and tracking data
3. How We Use Your Data
We use your personal data to:
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Process and fulfil your orders
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Deliver artwork to you
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Communicate about your order
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Respond to enquiries
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Improve website performance and user experience
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Prevent fraud and maintain website security
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Send marketing emails (only if you have given consent)
4. Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
Contract – to process and fulfil your order.
Legitimate Interest – to improve our services and website functionality.
Legal Obligation – to comply with tax and accounting laws.
Consent – for marketing communications and certain cookies.
You may withdraw consent at any time.
5. Third-Party Services
We work with trusted third-party providers to operate our business. These may include:
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Wix (website hosting platform)
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Wix Payments / Stripe / PayPal (payment processing)
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Royal Mail or courier services (delivery)
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Google Analytics (website analytics)
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Google Merchant / Google Ads (product listings & advertising)
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Pinterest or social media platforms (if applicable)
These providers may process your data in accordance with their own privacy policies.
6. Data Retention
We retain order and transaction data for up to 6 years to comply with UK tax and accounting regulations.
Marketing data is retained until you unsubscribe.
We only retain personal data for as long as necessary for the purposes outlined in this policy.
7. Cookies
Our website uses cookies to:
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Enable essential website functionality
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Analyse website traffic
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Improve user experience
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Support marketing and advertising (where applicable)
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You can manage cookie preferences through our cookie banner when visiting our website.
You can also adjust cookie settings in your browser at any time.
8. Your Rights Under UK GDPR
You have the right to:
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Access the personal data we hold about you
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Request correction of inaccurate data
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Request the deletion of your data
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Restrict processing
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Object to processing
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Request data portability
If you wish to exercise any of these rights, please contact us at:
📧 info@knuckleartcollection.com
You also have the right to lodge a complaint with:
Information Commissioner’s Office (ICO)
Website: https://www.ico.org.uk
9. Data Security
We take appropriate technical and organisational measures to protect your personal data.
However, no internet transmission is completely secure, and we cannot guarantee absolute security.
10. International Data Transfers
Some third-party providers (such as Wix or Google) may process data outside the UK.
Where this occurs, appropriate safeguards are in place in accordance with UK data protection laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Any updates will be published on this page with a revised “Last updated” date.